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28 minutes

The New Workforce: What Talent Leaders Need to Ask Now

For years, the business came to Talent and HR for answers. What are our run rates? What does comp look like? Should we open a new geo? Does your team have the capacity to hit the plan? AI changed the questions faster than anyone could update the answers. Now the AI bill has reached Finance, and every role in next year's plan costs something different than it did last year.

Beverly Carleton, VP of People, Strategy, and Operations at TeamOhana, has spent 30 years in talent. Will Barnett, Director of Talent at Rad AI, helped scale early-career recruiting at Facebook from a company of about 1,000 to 80,000, and now runs talent at a 200-person AI company. Recorded live at Density SF, they make the case that Talent leaders earn their seat this year by asking better questions, and they share the ones to bring to Finance, IT, and hiring managers before headcount locks.

Attendees will learn:

  • Why the 2027 conversation moves from "what's your stack" to "what did it cost, and what did it return"
  • How to factor AI spend into the total cost of every hire before the req opens
  • How to push back on a headcount request by redesigning the role, the level, or the mix
  • The three questions to ask Finance and IT before you hire against next year's plan

Key Highlights

From answers to questions
Beverly opens with the shift she has seen across 30 years in talent. Talent and HR leaders built careers on having the answer ready. In the last two years, she has stopped having them. Her prediction: if you don't get comfortable asking the business hard questions about AI this year, you put the people you're about to hire, the people you already have, and your own team at risk.
Jump to
01:58
The AI bill just came due
Every role in the workforce plan now carries an AI cost, and the hiring manager may not know it yet. Beverly walks through what happens when Talent skips the total-cost conversation: a quarter into the year you're over budget, the people you just hired are the first to go, and equity pools and team budgets take the hit.
Jump to
13:05
Three questions to take back to the business
Beverly closes with the questions every Talent leader should bring to the CFO and IT: How will AI spend impact headcount? Who determines AI spend? Who manages it? Will adds that the answers have to look forward. Last quarter's spend report won't stop the hire, lay off, hire again cycle.
Jump to
24:33

Talent and HR leaders built their credibility on having answers. This year, the most useful thing they can bring to the business is a question. Beverly Carleton, VP of People, Strategy, and Operations at TeamOhana, and Will Barnett, Director of Talent at Rad AI, sat down at Density SF to talk through what changes when the AI bill reaches Finance and every new role carries a cost no one has priced. Will draws on 12 years scaling recruiting at Facebook and two years running talent at Rad AI, where AI is two-fifths of the company name. Beverly brings 30 years in talent and a clear prediction for 2027 planning. Together they cover how to price AI spend into a hire, when to trade several mid-level reqs for one senior one, how to get workflow data out of engineering before headcount locks, and the three questions to ask before you hire against next year's plan.

What you'll learn

  • Why Talent and HR leaders add more value this year by asking questions than by having answers
  • How to calculate the total cost of a hire when AI tools add $250 to $2,500 a month per person
  • How a single source of truth for headcount helped Facebook hire 30% more people than expected in a quarter
  • When to trade several mid-level reqs for one principal-level hire
  • How to get workflow data from engineering before planning locks, and why Talent belongs on the AI committee
  • The three questions to ask before you hire against next year's plan

Takeaway 1: The business needs your questions more than your answers

Talent and HR leaders were trained to show up prepared, with run rates, comp bands, and capacity numbers ready. AI has made many of those answers unknowable for now. Beverly's point is that this is the opening. When a hiring manager or CFO brings Talent a request, the strongest response is often a question back: what will this cost, what will AI handle, and how will we know it worked? Asking those questions early protects the people you hire, the people you have, and your own team. Waiting for perfect answers leaves the workforce plan to whoever sees the invoice first.

Takeaway 2: Every req now carries an AI cost, so price it before you open it

A new engineer might spend $250 a month on AI tools, or $2,500. Multiply that across ten hires and it changes the budget. Most hiring managers haven't factored it in, and many don't know it yet. Talent sits close enough to Finance to ask. If the total cost of an employee is wrong going into workforce planning, the company finds out a quarter later, over budget, and the most recent hires pay for it. Will reports to his CFO, and he treats that link between people, performance, and finance as the job, not a side benefit.

Takeaway 3: Level for impact, not years of experience

Leveling guides mostly measure tenure. That may stop tracking impact when an early-career hire fluent in AI can orchestrate dozens of agents, or when a VP's scope looks different because agents handle part of it. Will's approach is to get deep into what the team needs before writing the req. Sit in on performance reviews. Look for patterns. Then make the case: this team may not need two IC5s, it may need one principal who can change how the team builds. Shaping the org this way up front avoids the people debt that comes from hiring to whatever the manager asked for that morning.

Takeaway 4: If no one owns the AI spend, don't hire against it

Beverly's three questions close the session. How will AI spend impact your headcount? If Finance or IT can't answer, you aren't ready to hire. Who determines AI spend? The CIO, CHRO, and CEO may each think they own it, and if no one knows where the money comes from, it shouldn't be spent. Who manages the spend? Without someone watching it by team, person, and output, AI spend grows unchecked, and the teams you just hired absorb the impact. Will's addition: look forward, not back. Last quarter's report won't help you plan next quarter's hires.

"How will AI spend impact your headcount? If they don't know the answer, you're not ready to hire yet. You can say that. You have permission. If you don't know what this is going to cost, we probably should not be hiring it." — Beverly Carleton, VP of People, Strategy, and Operations at TeamOhana

Frequently asked questions

Why should Talent leaders be involved in AI spend decisions?

AI spend now changes what every role costs, which roles a team needs, and at what level. Finance sees the bill and IT owns the tools, but Talent is the function that turns a headcount request into a hire. In the session, Beverly and Will argue that Talent is one of the few functions that talks to engineering, sales, and finance every day, which puts it in the right position to connect AI spend to hiring decisions before the budget locks.

How does AI spend change the cost of a new hire?

Each new hire may bring hundreds or thousands of dollars a month in AI tools. Will gives the example of engineers spending $250 or $2,500 a month on a coding tool. That cost belongs in the total cost of the employee. If it's left out of workforce planning, the company can end up over budget within a quarter, and the newest hires are often the first affected.

Will AI mean companies hire fewer people?

Will's view is that it changes what each person is expected to deliver more than it shrinks teams. Businesses want more output, so a team of 100 engineers working at 10x is more likely than a team of 10. His own recruiting team of three made about 140 hires in a year with AI tools, work that would otherwise have taken five or six recruiters. Growth may slow, and the mix may shift toward more senior hires, but the question is what capacity the business needs.

What should Talent ask before next year's headcount plan locks?

Start with how work gets done today: which workflows are human-led, which are agent-led, and what each costs. Then ask the three questions Beverly closes with: How will AI spend impact headcount? Who determines AI spend? Who manages it? If no one can answer, the hire isn't ready to open.

How does TeamOhana help Talent and HR leaders plan for AI spend?

TeamOhana is workforce management for both humans and digital workers. It works alongside your HRIS and ATS to bring headcount and AI spend into one plan, so Finance, HR, and Talent can see the total cost of a role before it's approved. TeamOhana's AI Spend Management gives teams a forward-looking view of AI spend by team and person, so they can plan hires against it instead of reconciling it after the bill arrives.