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Workforce planning and management
Headcount planning and management
Customer Story

From Reconciliation to Real-Time Decisions

Key Highlights

Greenhouse cut reconciliation from 15 hours a week to 1
Melissa at Greenhouse describes the shift from spending 15 hours a week reconciling the hiring plan down to one or two. Time-to-fill dropped from 43 days to 30. The reclaimed hours moved directly into hiring throughput.
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00:00
Vercel replaced two-week Slack approvals with two-to-three days
Amanda at Vercel explains how hunting down headcount approvals in Slack used to take two weeks. Now it takes two to three days on average. The "where did my headcount go" fire drills have stopped.
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00:16
Rad AI answers headcount questions in two seconds, no report required
Will at Rad AI describes the fire-drill Slack message every talent leader knows. Instead of pulling a report, he clicks to a tab and answers in two seconds. The work of finding the truth has disappeared.
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0:53

Every finance, HR, and talent team has lived the same weekly ritual: reconcile spreadsheets, chase approvals in Slack, comb through emails to figure out where a role stands. It burns days, produces answers that are already stale, and delays every downstream hiring decision. In this video, five TeamOhana customers, Greenhouse, Vercel, Cedar, Sprout Social, and Rad AI, describe the shift in concrete numbers: 15 hours of reconciliation collapsed to one, two-week approvals down to two days, decision cycles compressed from four weeks to a single day. What changes when the largest line on the P&L stops being reconciled after the fact and starts being governed in real time.

What you’ll hear

  • How much time finance, HR, and talent teams are actually losing to weekly reconciliation, and where it goes
  • Why approval cycles stall when headcount decisions live in Slack, email, and disconnected spreadsheets
  • What "real-time" actually looks like when finance and talent operate from the same headcount source of truth
  • How compressing approval turnaround from weeks to days changes hiring velocity and time-to-fill
  • What talent leaders do with the hours they get back when they stop pulling reports to answer basic headcount questions
  • How five different companies, at different stages and sizes, arrived at the same operational shift

Takeaway #1: Reconciliation is not a task, it is a tax on your largest expense

Headcount is 60 to 80 percent of operating spend, and most companies are paying a hidden tax on it every week: 15 hours at Greenhouse, three to four hours at Cedar, days of Slack archaeology at Vercel and Sprout Social. That time does not just disappear from finance and HR calendars. It delays every hiring decision that depends on knowing the current state of the plan. When reconciliation drops to under an hour, the tax stops.

Takeaway #2: Approval speed is a governance outcome, not a workflow feature

Vercel and Sprout Social both describe the same failure mode: approvals happening in Slack, email, and side conversations, taking two to four weeks to close. The fix is not a faster chat tool. It is moving the approval into the same system that holds the budget, the plan, and the req, so the decision has full context the moment it is made. That is why approval time collapses from weeks to days.

Takeaway #3: Real-time visibility replaces the report-pulling economy

Will at Rad AI names it directly: every talent leader has answered the fire-drill Slack. The old answer was a report. The new answer is a two-second lookup. When the underlying data is governed and unified, reporting stops being a job and becomes a byproduct. That reclaims capacity for the work talent leaders were actually hired to do.

Takeaway #4: The pattern holds across companies, stages, and industries

Five customers. Different sizes, different sectors, same shift. That consistency matters: it says the reconciliation problem is not specific to a stage or an industry, it is structural. Any company running headcount across HRIS, ATS, and a finance spreadsheet will hit it. And the resolution looks the same regardless of where you start.

"Every talent leader out there has had the fire drill Slack message that, 'Hey, what's going on with this?' I just click over to a tab and I have the answer in two seconds. I never have to pull a report." — Will Barnett, Director of Talent, Rad AI

Frequently asked questions

It is a one-minute customer sizzle reel featuring finance, HR, and talent leaders from Greenhouse, Vercel, Cedar, Sprout Social, and Rad AI. Each shares a specific before-and-after metric from moving headcount reconciliation and approvals into TeamOhana.
Because headcount data lives in three systems that do not talk to each other in real time: the HRIS (system of record), the ATS (hiring pipeline), and the finance spreadsheet (budget and forecast). Reconciliation is the manual work of forcing those three to agree. The moment anyone hires, transfers, or terminates, the reconciliation is out of date again. It is a structural problem, not a discipline problem.
By moving the approval into the same system that already knows the budget, the plan, the position, and the requesting manager. When an approver opens the request, they see the full financial and organizational context in one place. There is no side thread, no spreadsheet lookup, no "let me get back to you." The decision happens in the moment, with the data attached.
Every customer in the video is at a different stage and in a different sector. What they share is a common pattern: headcount is a material expense, finance and talent are trying to run one plan together, and reconciliation lives in spreadsheets. If that describes your organization, the pattern in the video is likely to hold for you as well.
Book a demo at teamohana.com. A TeamOhana solutions engineer will walk through how your specific HRIS, ATS, and finance workflow would connect, and what your reconciliation and approval cycles would look like on the other side.