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Managing hypergrowth, with Instacart's Head of Talent

Matt Birnbaum was the Head of Talent at Instacart during COVID-19, and he guided the company through 900% growth. Need we say more?

In this webinar, Matt will share his experiences and insights on how he helped make that happen. At the end of the day, it comes down to having a deep understanding of data, KPIs, and communication. He also highlights the need for effective people leadership and building the right team to drive success.

Key takeaways:

  • How he approached growing Instacart from 300 people to 3,000, with an ultimate Talent team of 125 people
  • Why you need to understand the current state of an organization through data analysis, focusing on activity levels and conversion rates in the hiring funnel
  • The importance of setting clear goals and aligning stakeholders around common language and metrics
  • Why we all need empathy, clear expectations, and effective feedback to scale as a team
  • Why you need effective people leadership and the right team to drive success
"The reality is, I walked into the Instacart opportunity feeling that I was well positioned to execute against the goals, but in reality, I wasn't. There was a lot of growth and learning along the way that I wish I had known."
Beverly Carleton
People Advisor, TeamOhana
Matt Birnbaum
Talent Partner, Pear VC